At the airport - lost luggage

- Excuse me, sir. I've been waiting for two hours and I still can't find my luggage.
- What's your flight No.?
- It's DC-123. I flew on Winglish Airlines.
- Let me check. all the bags should be out by now.
- oh my luggage, I've lost my luggage.
- Calm down ma'am. I'm sure we can find your bag.
- What am I going to do?
- What does your bag look like?
- It's red and medium-sized.
- We'll find it for you. just fill out this form.
- Are you sure?